Waymarker compared with Chaty

Where Chaty is genuinely ahead

A comparison that cannot say this is an advert. These are strengths on their own pages, not our guesses.

• They are on your platform, or close to it. Their integrations page lists Rezdy, FareHarbor, ROLLER, Bókun, Checkfront, Bookeo and Peek Pro, with WhatsApp marked coming soon. We support Checkfront only. If you are on FareHarbor or Rezdy today, they are the serious option and we are not.
• They answer the phone. From Basecamp upward their pricing page includes phone plus booking links by text, and from Horizon a mobile number. We are website chat only. If missed calls are where you lose money, that gap matters more than anything on this page.
• They manage the booking after it exists. Their pricing page lists booking management as create, modify and cancel on every paid plan. We create new bookings only. A guest who needs to move a date still needs a human or your booking system.
• They list card payments on every plan. Their pricing page names credit card payments alongside live availability; we could not see from their pages where the payment step happens. We send the guest to your Checkfront hosted payment page and confirm paid status from Checkfront, not from what the guest types in chat.
• They run more channels from one knowledge base. Their pricing page promises one knowledge base for every channel, transcripts and summaries, Slack and email alerts, and hand-off on every plan. We email the owner when a hand-off happens and give you a dashboard. We do not do Slack, phone or WhatsApp.

Where we actually differ

On Checkfront, both products read live availability and write bookings back. Chaty's integrations page says it reads tours, times and live availability from your booking system and writes confirmed bookings back, and for Checkfront specifically that bookings are written back to Checkfront. We do the same narrow job on that one platform.

The split is what happens after the booking exists and how much else you are buying. We refuse to mark a booking paid until Checkfront itself reports paid. A guest can say they paid in chat and the agent keeps telling them the booking is open, because it asks Checkfront rather than believing the conversation. That is deliberate depth on one adapter, including traps like per-item guest-count parameters and invoice pay links that are off by default.

Chaty prices in Australian dollars on a credits-based ladder: Basecamp AUD 159 per month with quiet months at half price, Horizon AUD 249, Journey AUD 399 and Summit AUD 699, with the first month free and no lock-in stated on their pricing page. Starter Free and Traveller at AUD 29 were marked coming soon when we read it. We charge 69 euros per month plus 4 euros per booking the agent creates, with a 30-day free trial, published on our own site because we would rather you know the number before you apply.

We are an EU company, Rosbech Media Consult ApS in Denmark. Your contract, our database in Paris and our API in Helsinki, Finland sit in regulatory space many European venues care about. Chaty is Australian. That is not a verdict on quality, only on procurement questions we get asked.

What we will not claim

We have not run Chaty on a live venue side by side with Waymarker. We cannot tell you whose Checkfront integration handles edge cases better until someone tries both on the same account.

We do not know whether Chaty confirms paid status from Checkfront the way we do. Their pages promise credit card payments; they do not spell out the same paid-from-booking-system rule we enforce. If they do, this page should say so and we want to know.